Privacy Policy

At Kelowna Luxury Boat Tours, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services.

Information We Collect

We may collect personal information that you voluntarily provide to us through our website, including your name, email address, contact details, payment information, and any communications or feedback you submit. We also automatically collect certain technical information such as your IP address, browser type, device information, pages visited, session duration, and interaction data to help us improve our website and services.

When you complete a transaction on our website, we collect the personal information required to process your booking or purchase, such as your name, address, email address, and payment details. This information is used only for the purposes outlined in this policy.

How We Use Your Information

We collect personal and non-personal information for the following purposes:

• To provide and operate our services

• To offer customer support and respond to inquiries

• To communicate with you regarding bookings, updates, promotions, or service-related messages

• To analyze website performance and improve our offerings

• To comply with applicable laws and regulations

Website Hosting & Payments

Our website is hosted on the Wix.com platform. Wix provides us with the online platform that allows us to offer and sell our services. Your data may be stored through Wix’s data storage systems, databases, and applications, all of which are protected by secure servers and firewalls.

All payment gateways provided by Wix and used on our website comply with PCI-DSS standards, ensuring secure handling of credit card and payment information.

Communication

We may contact you by email, phone, text message, or mail to provide service updates, resolve account issues, collect payments, conduct surveys, or enforce our terms and applicable laws.

Policy Updates

We reserve the right to modify this Privacy Policy at any time. Changes will take effect immediately upon posting on this page. If material updates are made, we will clearly note the changes here.

Your Rights & Contact Information

If you would like to access, correct, amend, or delete any personal information we have about you, please contact us at:
kelownaluxuryboattours@gmail.com